Contact Us


Thank you for visiting!

If you have any questions or comments, please use the form below to contact us.

We aim to respond within the next 48 hours. To help us address your queries, please provide the following information.

Please be as detailed as possible when asking a question. The more information you provide, the easier it will be for us to understand your needs and to answer your question.

You can also send email or write letters to us.

- Email address to contact our Customer Service Representatives:

- Email address to contact our Admin Representatives:

- Please send us any written inquiries to our Hong Kong Headquarter address below:

Attn: Emperor Pets
Flat P, 7/F, Haribest Industrial Building
45-47 Au Pui Wan Street,
Fo Tan, Shatin, New Territories
Hong Kong


Yours truly,

-Emperor Pets Team